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PRIVACY POLICY

 

This Privacy Policy describes how Mesna industrija Rakitno d.o.o., the owner of the website sisovic.com, collects, uses, and protects users’ personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

 

1. Data Controller

Name: Mesna industrija Rakitno d.o.o.
Address: Vrpolje bb, 88245 Rakitno / Posušje, Bosnia and Herzegovina
E-mail: sisovic@sisovic.com

 

2. Data We Collect

Through this website, we may collect the following personal data:

  • first and last name
  • e-mail address
  • message content (via the contact form)

 

3. Purpose of Data Processing

Personal data is used exclusively for the following purposes:

  • responding to inquiries submitted via the contact form
  • communication with users

 

4. Legal Basis for Processing

Personal data is processed based on:

  • the user’s consent (Article 6(1)(a) GDPR), and
  • the legitimate interest of the data controller (Article 6(1)(f) GDPR), for the purpose of responding to user inquiries

 

5. Data Retention

Personal data is stored only as long as necessary to process inquiries and communicate with the user, and no longer than 12 months, unless legal obligations require a longer retention period.

 

6. Cookies

The website uses necessary technical cookies required for the proper functioning of the website.

In addition to necessary cookies, the website may use analytical cookies (Google Analytics) only with the user’s prior consent, for the purpose of statistical analysis and improving user experience.

Analytical cookies are not used to identify individual users.

For displaying an interactive map, the website uses Google Maps, whose use is regulated through the cookie banner.

 

7. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses cookies that enable analysis of how users interact with the website (e.g., number of visits, pages viewed, time spent). The collected data is used exclusively to improve the functionality and content of the website.

Users’ IP addresses are anonymized prior to processing in accordance with applicable data protection regulations.

Data processing via Google Analytics is carried out exclusively based on user consent in accordance with Article 6(1)(a) GDPR, and Analytics is activated only after acceptance of analytical cookies via the cookie banner.

Users may withdraw their consent at any time via cookie settings.

More information about how Google processes data is available at:
https://policies.google.com/privacy

 

8. Data Sharing

Personal data is not shared with third parties, except where necessary for the technical functioning of the website (e.g., hosting services).

 

9. User Rights

Users have the right to:

  • request access to their personal data
  • request correction or deletion of data
  • withdraw consent at any time
  • object to data processing

To exercise these rights, users may contact us via e-mail: sisovic@sisovic.com

If a user believes that their data is being processed contrary to regulations, they have the right to lodge a complaint with the Agency for Personal Data Protection in Bosnia and Herzegovina.

 

10. Data Security

The data controller implements appropriate technical and organizational measures to ensure the protection of personal data against unauthorized access, loss, or misuse.